- Home
- illnesses
illnesses
Speak with a healthcare provider about common non-emergency illnesses, receive personalized medical guidance, and understand the appropriate next steps for your recovery.
ABOUT THE SERVICE
Convenient Care When You Are Feeling Unwell
Common illnesses can affect your comfort, routine, and overall wellbeing. Through a secure telehealth consultation, you can discuss your symptoms with a healthcare provider without making an unnecessary trip to a clinic.
Your provider will review your symptoms, medical history, current medications, and other relevant information. Based on the virtual assessment, you may receive treatment guidance, prescription support when appropriate, follow-up recommendations, or instructions to seek in-person care.
- Convenient video or phone consultations
- Evaluation of common non-emergency symptoms
- Personalized treatment and recovery guidance
- Prescriptions and referrals when medically appropriate
HOW WE CAN HELP
Care for Common Health Concerns
Our telehealth illness care service allows you to discuss common symptoms, receive professional guidance, and determine whether additional testing or in-person treatment may be necessary.
SIMPLE VIRTUAL CARE
How Illness Care Works
Choose a convenient appointment time and provide basic information about your symptoms and health concerns.
Have your identification, medication list, medical history, temperature readings, and other relevant health information available.
Connect with a healthcare provider through a secure video or phone consultation and explain how your illness has developed.
Get personalized treatment guidance, prescriptions when appropriate, follow-up instructions, or a recommendation for in-person care.
FREQUENTLY ASKED QUESTIONS
Illness Care FAQs
Telehealth may be suitable for many common non-emergency concerns, including cold and flu symptoms, allergies, sinus problems, mild digestive symptoms, headaches, body aches, and certain minor skin concerns.
A healthcare provider may prescribe medication when it is medically appropriate. Some conditions or medications may require additional testing or an in-person examination.
Be prepared to explain your symptoms, when they started, whether they are improving or worsening, and any medications or treatments you have already tried.
Your provider may recommend in-person care when a physical examination, laboratory testing, imaging, or urgent treatment is needed. Life-threatening symptoms require immediate emergency assistance.
